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General Terms:
  1. Currently, 88 Pets Mart only use PosLaju and CityLink as our courier service provider (Local).
  2. All shipping charges showned are inclusive of 15% Fuel surcharges and 10% handling charges plus an additional 6% Goods and Service tax.
  3. Item are charged by weight. Chargable weight is based on actual weight or volumetric weight, whichever is higher.
  4. Standard of service is Next Day Delivery for major cities (as per stipulated in PosLaju Coverage Area) and an additional 1 to 2 days for outskirt and Outside of Delivery Areas.
  5. No delivery and pick up on Sundays, Public Holidays and every first Saturday of the month.  For states observing Fridays as their weekends,no delivery on Fridays, Public Holidays and every First Saturday of the month.
  6. 88 Pets Mart will try its best to ensure the products are packed and delivered at the soonest possible. Normal order confirm before 12:00 noon will be arranged for pick up on the same day.
  7. Whilst all steps and precautions will be taken by PosLaju and 88 Pets Mart to ensure safety of items, all packages will be properly packed so as to minimise damages during transit of items, as well as to be able to withstand manual handling.